About MIT

We are a UK-based development company specialising in data capture and communication software solutions. These solutions equip our customers with the means to manage their voice solutions, data systems and thus perform key user performance analytics.

At MIT, we have created innovative products to meet the performance monitoring and support requirements of the telecommunications sector since 1987. A global leader in the field of PABX asset management and big data capture, MIT continue to bring their pioneering vision to the ongoing development of unique and tailored applications that meet and exceed the expectations of our clients. MIT’s core application suite includes UCentric Data Capture, UCentric Voice Auditing, Call Trend Analysis, MiSMS Notifications Portal, and Active UCentric Cyber Security Monitoring.

This is achieved through a range of complimentary communications products that can serve the needs of organisations ranging from standalone deployments to our largest international customers.


MIT was formed in 1998 and in 2001 acquired Duplex Telecom which had been providing call management applications to large manufacturers and re-sellers since 1987. MIT’s development and support team is located in Chelmsford where they lead the way with the innovative solution design and development with the sales and marketing team based in  Henley-on-Thames managing our SaaS initiatives.