UCentric Voice migration
Gathering the data required for system migration has typically been costly, time-consuming, resource intensive and prone to error. The challenge has been compounded by difficulties accessing that data and having the expertise among the project team to acquire it from legacy PBX systems.
UCentric Voice Audit is not only the breakthrough solution to these challenges, in some cases capable of reducing network build times from weeks to an hour, its real-time collation of data from multiple sources across multiple platforms and unique cross-referencing capability makes it the complete management tool for communications managers. UCentric Voice even simplifies the management of disparate systems, technologies and metadata.
UCentric offers a complete solution for migration from legacy voice platforms to hosted voice solutions such as Cisco, Broadsoft and Lync/Skype.
The mandatory freeze on changes to the network during a migration causes unnecessary business disruption, demanding the fastest possible switchover. When data is available – which isn’t a given – it comes from multiple sources in different formats and at different times. Using traditional means to complete the task is time consuming, expensive and prone to errors. That typically means configuration of a system such as Broadsoft takes four weeks from start to finish. By using UCentric Voice, it’s possible to capture the data, configure the system and go live in an hour.
Firstly, UCentric Voice scans the current voice platforms (TDM/IP) and captures information such as:
type and number of phones, card types and utilisations, dial and routing plan configurations and so on. This data is consolidated and normalised, making it readable and possible to convert into a new platform. Once complete, it’s then pushed into the network build tool connected to the system. The platform is now live.
What’ s even more remarkable about Centric Voice is the fixing of any errors that may occur post migration, for example, duplicated extension numbers that are configured on multiple hunt groups. This is possible as UCentric Voice is constantly monitoring the network’s system, and able to provide a snapshot of the existing equipment status.