Our Approach
Data. Business. Performance.
UCentric unlocks vital insights from data – your data on your own network that could be working harder to inform your business strategies and enhance operations. When connected to your operation’s multiple devices, it captures and analyses raw information, seeks out non-obvious relationships and produces reports to improve efficiency and your top line. UCentric offers the next level in data analytics to all organisations in any sector or industry.
UCentric’s unique data analysis
For a single piece of data to offer value, it first needs to be collated, analysed and cross referenced to other information. It is the infinite range of devices which can be connected to UCentric which makes it unique. Imagine the power of linking voice, unified communications and facilities data to guide management decisions. Ultimately, as long as a device can output digital information, UCentric can incorporate it in its analysis and reports.
The data can be aggregated on a real-time basis at a building, portfolio and organisational level.
To aid diagnosis the aggregated information can be analysed using different tools such as Non Obvious Relationship Awareness (NORA) analysis to develop descriptive, prescriptive and predictive insights – invaluable insights for operational managers
UCentric unlocks vital insights from data – your data on your own network that could be working harder to inform your business strategies and enhance operations. When connected to your operations multiple devices, it captures and analyses raw information, seeks out non-obvious relationships and produces reports to improve efficiency and your top line. UCentric offers the next level in data analytics to all organisations in any sector or industry.
UCentric has the potential to work for organisations in any sector or industry, including bespoke projects. To find out more ways UCentric can unlock the hidden gold in your organisation’s data, contact the MIT Dynamic team.
Further capabilities
Dramatically enhance migration processes. In some instances, UCentric Voice can reduce the amount of time required to migrate from a traditional PABX platform to a hosted solution from four weeks to just one hour
Automate remote capture of multi-vendor asset information. UCentric Voice can remotely scan multi-vendor telephony equipment to ascertain status information on utilisation
Provide in-life asset management. UCentric analyses information from multiple sources simultaneously, and provides a complete picture of the entire voice network estate
Inform efficient facilities management. In a working world defined by hot-desking and homeworking, UCentric offers organisations a unique tool to ensure the correct level of facilities resourcing
Improve security. Thanks to UCentric’s forensic analysis capability which allows easier and earlier detection using non-obvious relationship awareness tools
Optimise employee productivity. UCentric can provide invaluable information on which features are being used by employees and how often, offering the potential to define an optimal usage map