UCentric Dashboards bring your communications analytics to life. Combining the power of the UCentric analytics suite with external data sources, our dashboards deliver focused, real-time intelligence for performance monitoring, trend spotting, and informed decision-making.
Extend the analytics capabilities of the wider UCentric suite by blending internal voice data with external signals like traffic feeds, weather, and other business metrics. This rich data mix provides a comprehensive operational view tailored to your needs.
Whether you’re monitoring service performance, usage trends, or team activity, the dashboards deliver clarity at a glance helping you focus only on what matters most.
Real time dashboards offer performance at a glance by focusing the attention only where it’s needed giving the confidence that all other measures are well under control and don’t need unnecessary attention. Dashboards can also be quickly adjusted to ensure measurements best reflect the critical business performances at that time. All data captured within UCentric can be added to the dashboard through countless widgets and customisation.
Gain immediate insights from dashboards showing exceptions, alerts, trends, and key performance indicators. Customize the widgets and views you want to see so you get the intelligence you need without noise.
Choose from a wide range of widgets and configurations to tailor dashboards to specific roles, teams, or business goals. Data captured across UCentric — voice, usage, performance, and more — can be displayed exactly how you need it.
See your critical analytics in one place. UCentric Dashboards condense the reporting and analytics of the full UCentric suite into clear visual widgets, saving time and effort.
Both live and historical trend data are at your fingertips. Use snapshots, shared dashboards, and trend analysis to support strategic decisions with real evidence and context.
UCentric Dashboards are ideal for organisations that need:
Executive Overviews – High-level performance snapshots for business leaders
Operational Visibility – Detailed metrics to support telecoms and IT teams
Service Management – Real-time tracking of system health, capacity, and usage
Trend & Forecast Analysis – Historical comparisons and activity forecasting
Dashboards help ensure that stakeholders at all levels have access to timely, relevant, and actionable intelligence.
With more than two decades of experience in call logging and voice solutions, MIT’s UCentric platform delivers analytics you can trust backed by deep knowledge across legacy, IP and cloud voice technologies. Here is a selection of partners and clients it is trusted by.
