UCENTRIC VOICE AUDITING & MIGRATION

From Legacy Complexity to Cloud-Ready Voice. Fast, Clean, Predictable.

Simplify complex voice migrations with automated discovery, accurate data transformation and streamlined provisioning. UCentric reduces manual effort, improves accuracy and accelerates delivery across legacy and cloud communications platforms.

Start Strong. Migrate with Confidence

The challenge

Voice migrations are complex, particularly when organisations operate multiple legacy and cloud platforms. Inconsistent configuration data, manual discovery and vendor-specific requirements can create delays, increase costs and introduce unnecessary risk.

UCentric helps remove these challenges through structured, repeatable processes that simplify discovery, reduce manual intervention and prepare accurate data for migration.

Common challenges:

  • Fragmented information across multiple PBX and UC platforms.

  • Time-consuming manual discovery and configuration extraction.

  • Inconsistent data formats and provisioning requirements.

  • Dependence on specialist engineers for repetitive activities.

  • Migration delays caused by incomplete data and configuration errors.

A Structured, End-to-End Migration Engine

The Solution

UCentric Migration Accelerator brings discovery, data transformation and provisioning together in one streamlined migration workflow. By automating complex processes and standardising information across vendors, organisations can deliver migrations more consistently, with greater visibility and less reliance on manual effort.

Capture

Connect directly to the PBX, use our API integration to connect to cloud vendors or collect a backup/export from the system using our detailed guidance and simply drag and drop it into the Migration Accelerator

Report, Transform & Validate

Receive actionable insights instantly via High-level design (HLD) and Low-level design (LLD) reports or view information directly via our management interface.  For Migrations - Normalise, map and validate data against target platform requirements before migration.

Provision & Deliver

Automate cloud provisioning through APIs to deploy users, numbers, devices and features.

Discover & Understand Your Voice Estate

Accurate discovery is the foundation of a successful migration. UCentric automatically captures and interprets configuration data from a wide range of PBX, UC and cloud platforms, eliminating the need for lengthy manual audits.

Transform complex telephony environments into consistent, usable information that helps your teams understand existing configurations, identify dependencies and plan migrations with confidence.

Key Discovery Capabilities

Multi-vendor auditing

Fully multi-vendor, supporting all major PBX, UC, and cloud platforms.

Automated Data Extraction

Use dashboards, trends and exception reporting to spot issues and opportunities sooner.

Visualise data

Visualise and analyse complex estates via automated HLD, LLD and call flow reporting.

AI Analysis

Interrogate PBX, UC and anciliary systems with natural-language AI interrogation of audit outputs.

From Discovery to delivery

Once your existing voice environment has been audited and understood, UCentric helps turn that information into a clear path to migration. By transforming and validating the extracted data against target platform requirements, then streamlining provisioning through automation, UCentric reduces manual effort, minimises configuration errors and accelerates the transition to your new communications platform.

Transform, Validate & Prepare

Migration data must be more than accurate, it needs to be compatible with the target platform.

UCentric transforms information extracted from existing systems into structured, standardised datasets ready for migration. Built-in validation helps identify missing information, incompatible configurations and potential provisioning issues before they disrupt delivery.

This reduces rework, improves migration readiness and provides a consistent foundation for technical teams, partners and customers.

Key Capabilities

Data Normalisation

Configuration Mapping

LLD Validation

Target-specific Templates

Early Identification of Migration Blockers

Automate Provisioning & Delivery

Move from validated migration data to cloud-ready configurations with API-driven provisioning.

UCentric simplifies the deployment of users, numbers, devices and features into supported cloud communications platforms, reducing repetitive manual configuration and improving consistency.

Whether migrating individual locations or thousands of users, automated provisioning supports controlled rollouts, phased deployments and faster customer activation. A repeatable process that can be followed for every deployment.

 

Key Capabilities

Bulk Provisioning

API Integration

User and Number Assignment

Device Configuration

Repeatable Deployments

Migration Accelerator in Practice

Reduce the time, cost and complexity of voice migrations with automation that improves accuracy, removes repetitive tasks and gives teams greater control over delivery. From initial discovery to customer activation, UCentric helps organisations and service providers scale migration activity without increasing manual workload.

Faster Delivery, Reduced Effort

Automate extraction, transformation and provisioning to reduce manual workload and accelerate project timelines.

Accuracy Built-in

Standardise configurations and validate data early to reduce downstream errors and rework.

Reduced Migration Risk

Use structured, repeatable processes to identify dependencies, minimise disruption and improve consistency

Operational Efficiency

Free specialist engineers from repetitive tasks and support higher-volume projects with existing resources.

Commercial Impact

Reduce delivery costs, accelerate customer activation and improve scalability for service providers and partners.

Better Data, Better Decisions

Give stakeholders accurate configuration data, clearer visibility and meaningful insights for migration planning.

Example Reports

See some example Audit outputs from Voice platforms on our resources hub.

Build for Multi-Vendor Environments

UCentric is designed for real-world communications estates, where legacy PBXs, modern UC systems and multiple vendors often coexist.

With extensive multi-vendor discovery capabilities and integrations with leading cloud communications platforms, UCentric helps bridge the gap between existing infrastructure and future solutions.

Cloud Vendors

API integrations allow UCentric to perform audits via SSO or direct authentication with cloud vendors.

Legacy PBX and On-premise systems

Audits can be performed using system backups, configuration exports, or other supported capture methods.

Why MIT?

Built on decades of communications expertise

MIT combines extensive multi-vendor communications experience with software development and professional services expertise.

Our experience across legacy, IP and cloud platforms helps organisations capture the value of their existing systems while developing a more connected, data-driven approach to ongoing operations.

Migrated Users
100000 +
Years of Voice and UC Expertise
1 +

Accelerate Your Migration. Reduce Your Risk. Deliver with Confidence.

Discover how UCentric can simplify auditing, streamline migration preparation and accelerate cloud provisioning.