UCentric is MIT’s powerful managed service and SaaS platform designed to simplify and accelerate the transition to Mitel or other platforms. Built to handle enterprise-grade complexity, UCentric automates provisioning workflows, validates data, and supports feature-rich migrations with accuracy and speed.
As a Mitel Solutions partner, MIT’s UCentric ensures organizations experience a fast, predictable, and fully governed transformation to cloud communications from any Mitel system
Highlight incompatible phones automatically
Flag incompatible phones and automatically assign users with the Mitel recommended devices for the Mitel platform you are moving to.
Provisioning Built for Scale
Create a Mitel backup from your existing system with supported configurations
Reduced Project Cost & Risk
Automated validations and error handling reduce rework, downtime, and deployment waste.
Pre-sales, Migrations and Fully Managed or Self-Service Options
MIT can deliver the migration for you, provide a pre-sales report to win or onboard a new Mitel client or empower your internal teams with UCentric’s guided workflows and provisioning.
Consistent, Repeatable Process
Every migration follows a predictable, data-driven framework that ensures accuracy across large and complex environments.
UCentric collects current-state data from your Mitel system via backups or extracts.
UCentric automatically highlights incompatible configurations or devices.
Validate the output and mapping and highlight gaps or incompatibilities
Automatically create a Mitel configuration backup that can be uploaded to Mitel flex or Hybrid MIVBs
Automated data capture and blending of additional data sources such as CDR/Call Logging, Active Directory and DDI Ranges provide enriched results. Identify unused or under utilised devices to reduce licensing requirements.
Remove your reliance on manual data collection, eliminating the risk of human error. Audits can be run multiple times from discovery right up to the migration phase ensuring data is up-to-date and in-line with changing customer requirements.
Improve decision-making with high-quality, normalised data and empower your migration strategy. Support outcomes such as cost optimisation, capacity planning, and service improvement.
UCentric can be deployed on-premise or in the cloud, allowing you to align analytics with your governance and compliance needs
Our voice analytics solutions support Mitel platforms. See how it can support your clients and partners with bespoke solutions for public sector, NHS and Blue light.
UCentric Migration Accelerator is completely multi-vendor supporting all major PBX and UC/Cloud platforms. Both cloud vendors and legacy PBX systems can be audited through a variety of methods to ensure we meet strict customer security requirements and availability of access to the partner.
Our API integration with cloud vendors allows the UCentric Migration Accelerator to perform audits directly via SSO/direct authentication with the vendor or platform. Legacy PBX and on-premise systems can be audited via system backups and configuration exports.
Yes. UCentric supports multi-vendor environments and can consolidate Mitel platforms into single deployments or other platforms.
Absolutely. UCentric is available as a fully managed service or as a platform your team can operate with guidance.
Simply contact us to get started and we can provide a tailored demo to your requirements or discuss how we can accelerate your migration today.
