Voice and UC Migrations
Gathering the data required for system migration has typically been costly, time-consuming, resource intensive and prone to error. The challenge has been compounded by difficulties accessing that data and having the expertise among the project team to acquire it from legacy PBX systems.
UCentric automated the voice audit, blending of other data sources, generation of 'snag lists' and then orchestration direct through API's or 'bulk loaders' to all cloud solutions.
UCentric Voice Audit is not only the breakthrough solution to these challenges, in some cases capable of reducing network build times from weeks to an hour, its real-time collation of data from multiple sources across multiple platforms and unique cross-referencing capability makes it the complete management tool for communications managers. UCentric Voice even simplifies the management of disparate systems, technologies and metadata.
By using UCentric Voice Migration from start to completion, for the initial data capture and migration programme, time to cash is reduced with projects being delivered on time and under budget.
Speed, Accuracy and Continuity of Service
The mandatory freeze on changes to the network during a migration causes unnecessary business disruption, demanding the fastest possible switch-over. When data is available – which isn’t a given – it comes from multiple sources in different formats and at different times. Using traditional means to complete the task is time consuming, expensive and prone to errors. That typically means configuration of a system such as Broadsoft takes four weeks from start to finish. By using UCentric Voice, it’s possible to capture the data, configure the system and go live in an hour.
Our case studies and recent projects
Migrating 10,000 users within a large hotel group in 3 days
Performing both on-site physical telephony audits and remote voice audits for a multinational industrial company