UCentric Voice Auditing gives you deep, actionable intelligence across legacy, modern voice, UC and cloud, no PBX expertise required. With over 20 years of experience delivering multi-vendor voice auditing, analytics and telephony management solutions, MIT provides a fast, reliable way to understand and optimise any voice environment.
We capture data from more than 90% of PBX, voice and UC platforms using multiple methods: API Integrations, direct IP, via modem, serial or through simple “drag-and-drop” processing of PBX system backups. All captured data is normalised, ensuring that discovery outputs appear in a consistent, easy-to-use format regardless of vendor.
With UCentric, you can generate high-level design reports in minutes, visualise call flows using topological diagrams, and uncover hidden insights such as redundant programming, underused devices, or complex routing.
20+ years of PBX platform expertise built in
Vendor-agnostic and compatible with 90% of all PBXs
Zero PBX knowledge required
Manage, understand, and optimise voice assets
Easy-to-use interface with simple onboarding
Produce detailed reports in minutes, not days
Connect directly to the PBX, use our API integration to connect to cloud vendors or collect a backup/export from the system using our detailed guidance.
Simply drag and drop your backup or if directly connecting head straight to running the audit
Receive actionable insights instantly via High-level design (HLD) and Low-level design (LLD) reports or view information directly via our management interface.
See some example Audit outputs from Voice platforms on our resources hub.
No PBX knowledge is needed. UCentric handles the complexity for you. Provide login details or drop in a backup file and UCentric automatically processes the data, maps it out, and presents it in a clear, structured format.
UCentric unlocks the value hidden within PBXs, voice platforms, and Active Directory, providing clear, normalised intelligence that reveals call flows, configurations, usage trends, and potential issues, empowering smarter, faster decisions.
Schedule regular audits or run on-demand assessments. UCentric performs deep analysis in minutes, helping you reduce manual effort, maintain accurate voice inventories, and accelerate project timelines.
UCentric Voice Auditing and Discovery can be utilised during various stages of the customer lifecycle from onboarding and pre-sales to pre-migration to cloud.
Pre-Sales
Provide accurate insights before onboarding without needing to rely on the customer to manually produce or provide data.
Migration Planning
Equip technical teams with verified PBX information in a clean, usable format to de-risk and accelerate migrations.
Simply contact us to get started and we can provide a tailored demo to your requirements and show a real audit in action.
