RESOURCES HUB

Example reports, Marketing Material, Datasheets and case studies

Welcome to our Resources Hub, here we keep an up-to-date repository of sales material, brochures, data-sheets and example reports for all our solutions. 

 

DATASHEETS

Our datasheets provide a concise 1-2 page overview of specific UCentric solutions highlighting key benefits. These are useful for providing to your own customers, resellers or partners for an high-level overview of one of our solutions. 

Voice Analytics

UCentric In-Life brings together multiple data streams into one platform: normalised, correlated and ready to use in a single-pane view. The configurable reporting allows correlation across locations, departments and teams.

Download Datasheet

Migration Accelerator - Auditing and Provisioning​

The UCentric Migration Accelerator addresses migration complexity through Discovery, Transformation/Validation and Provisioning.

Download Datasheet

CASE STUDIES

See how we have helped customers and partners in some of the biggest projects we have worked. 
Multi-vendor and across multiple sectors, our case studies showcase how we how we’ve solved challenges that organisations were facing and the results of implementing our services.

NHS

Accurate auditing, call logging, call tracking and reporting is vital due to the critical nature of emergency and patient related communications, a challenge shared by many NHS trusts.

Case Study

Police

UCentric Voice Analytics provided efficient investigation of individual calls, pattern-based analysis of repeat callers, and accurate reporting on calls to critical numbers such as 999 and 101.

Case Study

Enterprise Migration to Microsoft Teams

The migration needed to be delivered at scale, covering more than 30,000 users, while maintaining business continuity and supporting ongoing organisational change.

Case Study

Government Telephony Migration

The organisation required a migration approach capable of handling very high user volumes across a large number of sites, without impacting a mission-critical public service.

Case Study

EXAMPLE REPORTS

This section contains example reports produced using UCentric Voice Auditing and Discovery. These are the typical reports produced for any migration, pre-sales discovery or client audit prior to provisioning. 

We can audit 95% of PBXs/vendors not just limited to those shown below, these are the most common examples we encounter however we would be happy to provide generic examples for other vendors upon request. 

Custom examples for your preferred vendors or with your own company branding are available upon request. Please contact us for more details

MIVB
Download HLD
Download LLD
MIVC/Shoretel
Download HLD
Download LLD
MIVO250
Download HLD
Download LLD
Avaya CM
Download HLD
Download LLD
Avaya IP Office
Download HLD
Download LLD
OmniPCX/OXE/OXO
Download HLD
Download LLD
Broadworks
Download HLD
Download LLD
CUCM
Download HLD
Download LLD
Mitel 400/Aastra 430
Download HLD
Download LLD

Contact us

Got a question, want a demonstration of our solutions or want to know more about our services? Please get in touch!

Contact Us